Member benefits

Travelstart is Africa’s leading online travel agency. Based in sunny Cape Town, they have offices across Africa and the Middle East where hundreds of Travelstarters are dedicated to rocking your travel world. We want our members to spend less time planning their travels and more time on holiday. You can now search, compare and book your travel on our Travel Portal!

How do you qualify?

As an Old Mutual Rewards member, you will receive R80 discount per one-way booking on all domestic flights and R160 discount per return bookings on all domestic flight bookings. You can also receive R130 discount per one-way booking on all international flights and R260 discount per return booking on all international flights. Terms and conditions apply

How do you access the benefit?

Your discount will be applied automatically when booking through our Travel Portal.

TAKE ME THERE

TaxTim is a digital service that helps you understand and complete your tax return. You answer simple, plain language questions online, and the digital tax assistant will then fill out your tax return. You get a fast and efficient tax return, which can help avoid penalties and maximise your chances of getting a tax refund from SARS. TaxTim can submit your return directly to SARS.

As an Old Mutual Rewards member you qualify for a discount. Check your tier level to see how much discount will be applied to you. Your TaxTim discount will automatically be applied when you select Old Mutual Rewards as a discount partner on the TaxTim website.

How do you access the benefit?

1. Log on to the Taxtim website
2. Log in or create a profile
3. Select a package that suits your specific needs
4. Select Old Mutual Rewards as your discount partner and enter your South African ID
5. Your discount is then automatically applied
6. Start filing your tax return

Terms and conditions apply

The Take Me Home service is a pre-arranged designated driver service that ensures that you always arrive home safely after a night out, with the added convenience of having your vehicle safely driven home for you by a reliable driver. This service is free if within the following main metropolitan areas: Johannesburg, Pretoria, Cape Town, Bloemfontein, Durban, East London, Port Elizabeth and George and provided the trip does not exceed 50 km from the city centre.

How do you qualify?

You need to be on Tier 5 when you access the Take Me Home service. You may use the service for up to 3 (three) trips in a calendar year, i.e. from 1 January to 31 December.

How do you access the benefit?

Qualifying members can call 0860 33 77 72. You will be directed to a consultant who will verify your Old Mutual Rewards member details (membership number or ID number) and then assist you.

It is recommended that a booking is made at least 48 hours in advance for peak times (Thursday evening to Sunday morning and public holidays). For off-peak bookings, a minimum of 60 minutes is required.

Terms and conditions apply

Legal Assistance gives you telephonic access to a legal helpline. Your questions will be directed to a qualified attorney who will provide you with legal advice, send you suggested legal documents and, if necessary, refer you to an attorney for a free 30-minute face-to-face consultation, during which the attorney may draft a letter that is pertinent to your matter or make one phone call on your behalf. The attorney will inform you if the consultation will go overtime, which will be at your own expense.

How do you qualify?

You need to be on at least Tier 2 when you access the Legal Assistance benefit.

How do you access the benefit?

Qualifying members can call 0860 33 77 72, you will be directed to a consultant who will verify your Old Mutual Rewards member details (membership number orID number) and then assist you.

Terms and conditions apply

A medical emergency is an injury or illness that threatens human life and needs immediate medical attention to try and save a life. This benefit gives you access to a qualified medical operator who will provide advise until a medical team arrives. If required, an emergency medical team will be sent to the scene by road or by air and will perform advanced lifesaving resuscitation, stabilise the affected person, and if necessary, transport the affected person to the closest hospital or medical facility.

How do you qualify?

You need to be on at least Tier 2 when you access Emergency Medical Services benefit. Your spouse/partner and dependent children can also access the benefit.

How do you access the benefit?

Qualifying members can call 0860 33 77 72, you will be directed to a consultant who will verify your Old Mutual Rewards member details (membership number or number) and then assist you. The call centre is available 24 hours a day, 365 days a year.

Terms and conditions apply

How do you qualify?

• Only the main member qualifies.
• Maintain a minimum Tier status over any 3-month cycle:
• You need to maintain a minimum tier 3 status over 3 months for a 50% rebate.
• You need to maintain a minimum tier 5 status over 3 months for a 100% rebate.
• You must earn a minimum of 700 points per month for each of the 3 months.
• You need to attend the gym at least ten times a month for three consecutive months.
• Only one gym visit per day will count.
• Your rebate percentage will be based on your lowest Tier level achieved over the three month cycle.
• For Virgin Active the rebate applies to monthly club membership fees only, up to a monthly fee of R650 (the Club rate).
• For Zone Fitness the rebate applies to super club monthly membership fees only, up to a monthly fee of R650 (the Club rate).
• In addition, members who wish to Join Zone Fitness for the first time, qualify for a special discounted Superclub membership rate on a 12-month contract at R199 per month.
• Note that only monthly membership fees are rebated and not any Join fees or Card fees.

How do you access the benefit?

• You must register for the benefit by contacting the Old Mutual Rewards Gym benefit call centre who will verify that you are a valid Old Mutual Rewards member.
• Qualifying members can call 0860 337 772. You will be directed to a consultant who will verify your Old Mutual Rewards member details (membership number or ID number) and then assist you.
• For Virgin Active you will be required to pay the R750 once off activation fee within 30-days from the date of registration.
• For Zone Fitness you will be required to pay the R350 once off activation fee within 30-days from the date of registration.
• Your gym benefit will become effective on the 1st of the month following your registration (i.e. if you register on the 15th of a month, your benefit will become effective on the 1st of the following month).
• If you do not pay the activation fee within the 30-days following registration, your gym benefit will not be activated and you will need to start the registration process again.
• Once your Gym Rebate benefit is active, the three month rebate claim cycle commences.

How to claim your rebate?

• At the end of the three-month cycle, you need to contact the Old Mutual Rewards Gym Benefit call centre. You will need to provide:
• A copy of your ID.
• Proof of monthly Gym subscription amount.
• Access history pertaining to the three -month cycle
• For Virgin Active you can obtain this by visiting the “my club section” on the website: www.myvirginactive.co.za
• For Zone Fitness this can be obtained by e-mailing [email protected]
• Your banking details.
• You may claim for the rebate every three months, but the claim must be submitted within 30 days after the three month cycle.
• You will receive your rebate within seven to 14 working days.

Terms and conditions apply